• VeryFrugal@sh.itjust.works
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    1 month ago

    this is supposed to be more secure because it costs money

    It makes blaming someone really easy though and that’s all that matters in a corporate world.

    • 9point6@lemmy.world
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      1 month ago

      This is legitimately it. The same reason corporations often pay for Linux (e.g. RHEL)—the people in charge want to be able to pick up a phone and harass someone until they fix their problem. They simply can’t fathom any alternative approach to managing dependencies.

      • InputZero@lemmy.world
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        1 month ago

        Not just pick up the phone and harass someone but to also have someone to press a lawsuit against if things go really wrong. With free software the liability typically ends at the user which means all they can do is fire the employee and eat the loss. Suppose now corporate paid for it, well now there is a contract and a party that can be sued.

        • azertyfun@sh.itjust.works
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          1 month ago

          I hear that a lot but would that actually work? Sure, you will get a redhat level 1 support employee within the hour for a severity 1 ticket. But does the actual contract (which I don’t have access to) make any legally binding guarantees regarding the time-to-resolution? I seriously doubt it. Which is to say – your legal team will be SOL.

          They also won’t take responsibility for any fuckup on your part if you install a bad driver or deviate from the admin guides in anyway (which is why Legal says for a minor issue you can’t apply a patch from StackExchange, you must raise a ticket and wait 3 business days for RedHat to tell you to apply the patch from StackExchange).
          Getting phished definitely falls in this category BTW. Vendors may or may not help you but they certainly won’t accept any liability.

          It’s still a good enough safety net to have for corporations with no trustworthy in-house expertise as vendors do have an incentive to keep their customers happy and most will help to the best of their abilities (which often isn’t as much as one might think…), but it’s hardly a legal panacea. If you need guarantees against catastrophic financial losses, that is what insurance is for.

        • nilloc@discuss.tchncs.de
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          1 month ago

          As if the Eulas don’t make it all arbitration?

          What software company allows liability for mistakes in a EULA?

          • drosophila@lemmy.blahaj.zone
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            1 month ago

            Companies and individuals play by different rules.

            When a big company purchases software a team of people from both parties (whose entire job and career are based on doing this) negotiate with each other to decide exactly who is liable for what and to what degree.

            When you purchase software you agree to let the company fuck you over at their leisure because you literally do not have enough hours in the day to even read everything you agree to, let alone understand it, let alone argue with it. And even if you did you don’t have enough bargaining power to make a large company care.

    • schnurrito@discuss.tchncs.de
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      1 month ago

      The greentext reminds me of this FAQ entry: https://www.chiark.greenend.org.uk/~sgtatham/putty/faq.html#faq-vendor

      A.9.17 As one of our existing software vendors, can you just fill in this questionnaire for us?

      We periodically receive requests like this, from organisations which have apparently sent out a form letter to everyone listed in their big spreadsheet of ‘software vendors’ requiring them all to answer some long list of questions […]

      We don’t make a habit of responding in full to these questionnaires, because we are not a software vendor.

      A software vendor is a company to which you are paying lots of money in return for some software. They know who you are, and they know you’re paying them money; so they have an incentive to fill in your forms and questionnaires […] because they want to keep being paid.

      […]

      If you work for an organisation which you think might be at risk of making this mistake, we urge you to reorganise your list of software suppliers so that it clearly distinguishes paid vendors who know about you from free software developers who don’t have any idea who you are. Then, only send out these mass mailings to the former.

      • Laser@feddit.org
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        1 month ago

        I read only part of the URL and thought this was about puzzles. Never knew the guy made Putty as well

      • TexasDrunk@lemmy.world
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        1 month ago

        That’s a great question. In my experience (15 years at MSPs and several years as a freelance consultant where I’m mostly in house one place but take side jobs) I’ve been the one who had to make this change.

        Some companies are very serious about it. Laptops end up on some device management solution that can tell every program you’ve got installed and flag anything not pre-approved. Then take away everyone’s ability to install outside of device management.

        Some companies want to scare the users into compliance but want IT to be able to do their own thing. So they’ll install some easily bypassed thing or enroll everyone but not keep an eye on their network to find rogue devices.

        Some companies threaten it, pay money for a consultant to put together a plan, don’t like the price, threaten to go elsewhere, and the exec who championed it finds a new job while nothing of note was done, but they’re sitting on a handful of licenses for software no one is using.

        I used to carry a toolkit of free software in portable format on a thumb drive and another thumb drive with a full Linux environment in case I had to do something at the first kind of company.

      • Trainguyrom@reddthat.com
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        1 month ago

        I’ve had some workplaces where they instituted overly heavy-handed crackdowns through IT Policy then rolled them back after a couple of weeks because someone in upper-manglement needed to see the impacts in the real world that they already were already warned of before they could be convinced that their genius new policy wasn’t such a good idea

  • radix@lemmy.world
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    1 month ago

    “If you’re not paying for the product, then you are the product.”

    The phrase has its uses, but shit like this is what happens when it’s taken to the extreme.

  • neidu3@sh.itjust.works
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    1 month ago

    My previous employer was bought by a huge company. I liked it in the small company, because I had freedom to do it what was needed without much questions, and I was trusted to make the relevant decisions.

    When we came under the big corpo, we got an email of all the software we used/needed, so that it could be added to the whitelist that big corpo worked with. Anything not in the whitelist simply couldn’t run.

    I gave them the list, but spoke to my on-shore It guy that out in the field we often needed to install something that we didn’t need before on short notice, and waiting for a ticket to be resolved for an administrative matter had the potential to stop production.

    They found it easier just to make an exception for my work PC. I just had the promise not to VPN in to the office while running “weird” stuff, otherwise the higher ups would get upset.

    That’s fine. I had my own VPN for only the stuff I needed anyway.

    • underscores@lemmy.zip
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      1 month ago

      “we need this NOW”

      > Package I install is immediately black listed by IT, I submit a high priority ticket and I don’t hear from them for days, maybe weeks

      Like what the fuck can I do

      • apftwb@lemmy.world
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        1 month ago

        “Yes, but does one of the existing whitelisted executables fulfill the same function?”

        • neidu3@sh.itjust.works
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          1 month ago

          “Have you tried usibg MS Excel instead?”

          *Looks at industrial robotics with a proprietary TPU that needs a firmware update.*

          “Yes”

  • DickFiasco@sh.itjust.works
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    1 month ago

    Worked for a company that had a similar policy against free software, but simultaneously encouraged employees to use open-source software to save money. I don’t think upper management was talking to the IT department.

  • qjkxbmwvz@startrek.website
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    1 month ago

    I am becoming increasingly more appreciative of the fact that I have root access to “my” company provided work device.

    • sugar_in_your_tea@sh.itjust.works
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      1 month ago

      My boss went so far as to buy Macs because we have “special needs” (we don’t) because otherwise we’d be forced to use the corporate locked down crap. I’m not a big fan of macos (prefer Linux), but root access sure is nice.

      • Tuxman@sh.itjust.works
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        1 month ago

        Wait till they learn about Jamf Pro and Mosyle 😜 (Well… granted they also have to deploy it correctly after…)

        • sugar_in_your_tea@sh.itjust.works
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          1 month ago

          They did make us install Crowdstrike after 3-ish years of no spyware. We still have root access, they can just see every time I update my packages.

  • shalafi@lemmy.world
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    1 month ago

    My last boss got rid of the pfSense routers because “open source is not secure”. I argued that pfSense has been vetted over and over and over again. Nope. “Everyone can see the source code.” That’s the fucking point!

    TBF, pfSense isn’t the fastest routing, but at our small company is was more than sufficient.

    • MehBlah@lemmy.world
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      1 month ago

      For a small to medium sized business pfsense is the only solution that makes sense. The only requirement is that you have a actual sysadmin on staff and not a vendor jockey.

        • shalafi@lemmy.world
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          1 month ago

          Tried that for awhile at home, just didn’t seem as robust. Also, you can get Netgate hardware if the company doesn’t want a 10-yo Dell running the edge.

          • MehBlah@lemmy.world
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            1 month ago

            Bought some of the higher end negate routers for work. 1u rack mount. Five locations all linked with fail over tunnels. I run our filter and monitoring on them as well . Pfblockng works great for general purpose filtering. When you filter porn you really need a lot of ram. The intel boards they have are a little finicky on the type of SFP you can install but other than that they work great.

          • nova_ad_vitum@lemmy.ca
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            1 month ago

            I’ve had opnsense running for 7 years without a single issue. It might be the most reliable part of my whole setup.

        • MehBlah@lemmy.world
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          1 month ago

          Sure, I’ve tried it but honestly there wasn’t much difference. I use pfsense because its what I started with. I imagine if you started with opnsense it would be the same thing. I use pfsense+ licensing for all the routers at work and that makes the higher ups happy that its has commercial support if needed.

  • over_clox@lemmy.world
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    1 month ago

    Funny, if one shares a screenshot of a 4chan post that says the word ‘retard’, it gets upvoted, but if you post a comment that says Google AI is retarded, you get downvoted into oblivion.

    I’ll never fully understand the modern internet, seems like double standards to me.

  • Randelung@lemmy.world
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    1 month ago

    Had that discussion before. Was attacked because I use a f&os lib from GitHub instead of a paid and licensed one, the latter somehow meaning it’s error free. Spoiler alert: it wasn’t. Or at least their usage wasn’t.

  • stoy@lemmy.zip
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    1 month ago

    This has nothing to do with security, and everything to do with liability.

    You can’t really sue an open source project using a proper license, they disclaim any liability or warranty, meaning the buck stops with you.

    If you hire a software development firm and pay for them to build software for you, you will have a different license, the software company can just repackage open source software into their own UI and branding, take the money and declare bankruptcy if their customers try to sue them.

    The customers are mostly happy, they get to tick the box that they have a support contract for the software and a company is liable if shit hits the fan. The software development company is happy, they get money for doing very little actual work.

    The open source project probably doesn’t know about the abuse of the license and thus mostly doesn’t care.

    • rmrf@lemmy.ml
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      1 month ago

      I’ve been in these meetings and you’re on the money. Insurance (the concept, not necessarily the product) is almost always the reason any time you see some stupid policy.

      When I was young and naive I thought the technologically correct way to do things was the best. In the business world that’s seldom the case, though.

    • JackbyDev@programming.dev
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      1 month ago

      At one place I worked we couldn’t use eclipse licensed things because the license mentioned indemnification or something. I don’t really understand what that meant because I think some other licenses mentioned it too. Plus literally all of us used Eclipse IDE.

  • Rai@lemmy.dbzer0.com
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    1 month ago

    My org told me “you can’t install open source software”

    Everyone uses Firefox

    I just want OpenShell

  • TootSweet@lemmy.world
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    1 month ago

    Honestly, a policy of “no free-of-charge software installed on workstations except FOSS” might improve security a bit and probably without doing all that much damage to the day-to-day workings of the company.

    For that matter, if my employer instituted a policy of “no software except FOSS”, my own particular job probably would be a surprisingly small adjustment. As long as they were willing to do the work to set up infrastructure and/or let us switch to FOSS alternatives that require third-party server providers as necessary. About all I can think of that’s installed on my work machine that’s proprietary is:

    • Zoom
    • A paid corporate VPN client
    • A random program that I use to authenticate to Kubernetes clusters in use where I work (so I can use Kubectl)
    • Chrome
    • The Client Management software my company uses (the software they use to remotely administrate the company-provided machines – force install shit without telling you, spy on you, nag people who have computers that aren’t actually used to return them, wipe your computer if you report it stolen, etc)
    • And, of course, bios, proprietary firmware blobs, etc

    Beyond that, I honestly can’t think specifically of anything else proprietary installed on my work machine. My personal computers have far less proprietary software installed than the above list.

    • Derpgon@programming.dev
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      1 month ago

      Not related, but did you ever use k9s? Quite nifty CLI tool to control Kube, albeit not on a very advanced level, it helped me a lot to not get drowned in Kube commands.