Ive lost two accounts due to being inactive on them so I kinda gave up trying

Posteo is the gold standard for me. They are absolutely solid in terms of values while making no big fuss about their (excellent) work - other than Tuta and Proton.

I just swapped from proton to mailbox.org and I considered tuta heavily.

I chose mailbox over tuta because:

• tuta didn’t allow third party clients like thunderbird. Given I jumped to proton from Gmail and now mailbox from proton, I wanted to decouple as many systems as possible if I had to jump again.
• mailbox, if I’m remembering correctly, had better encryption properties except for their calendar. Tuta has an encrypted calendar, and now I’m looking into a self-hosted calendar system.

I think I would still recommend tuta to like my mother or something because it’s very clean and easy to set up and good enough. I’d recommend mailbox.org as a slightly harder alternative if you care about your calendar being encrypted.

My opinion on tuta: Can I use thunderbird? No? Goodbye.

There are many alternatives, but given that I haven’t switched from a trash free one as I don’t want to spend money for just having a mail server, it would be hypocritical to recommend any.

I have used it a couple years now and I don’t have anything to complain. It has worked perfectly fine all the time.

I paid for it for years but it’s just too limited. Inbox rules suck. Tags technically exist but are half baked.

Searching your tuta inbox is terrible. By default it sets the search window to a few days, and searching your entire inbox takes (not exaggerating) ~1000x as long as any other provider I’ve used. Where I expect a few seconds it takes tens of minutes to search a time window of ~1 month which for me might be ~1000 emails total.

I don’t like it because you can’t use the mail address in any mail app. Only in their app or in the browser.

So when they dropped app support for my phone I had to use the web version. But then they also dropped the support for that.

Just like Microsoft they are declaring a perfectly fine phone (MS with PCs) obsolete and make it unusable (MS W11). All in the name of “Security”. (Even though you can access the web version of tuta on a PC running Windows XP, a >20 year old OS. I have tried that in a VM after I couldn’t access it on my phone. How hypocritical.)

I am not going to start my PC just to check my emails. I have deleted my account.

paid for a year a while back when they had some discount. will not renew.

like others have said:

• no standard protocols support to use other clients and their clients are shit
• no client improvement in the last year
• their pricing buckets are weird and the price per gigabyte is too high

it’s a niche product. if e2ee is the primary goal, that’s fine. it’s not what most people want/need. as far as I see it, we lack a good service with no tracking/mining and tuta is just too much limiting.

At some point I used to pay for it (I have a costum domain), but then I ran out of money and couldn’t pay. I had the old price too, which was 12 Euros a year.

Now I think the price is the same as proton so if I were to pay for email again, I would probably get proton instead, because proton supports GPG and I think tuta doesn’t.

In the end it doesn’t matter because 100% of my contacts either use gmail, outlook or some business server and I don’t know anyone who uses GPG.

I use them, and recommend them. Full E2EE is my number one requirement - after learning what can be done with just metadata.

Lack of 3rd party clients doesn’t bother me.

That they allow integration with your phone’s contacts app is a big win - Proton don’t allow that.

Payed for 5 years, but now I’m in the progress of migrating to a “regular” mailservice. Problems I have with tuta: The client has become super slow in recent months, it seems to get worse and worse. Notifications don’t arrive or arrive too late (Android). No other way than to use it with their clients. No offline support (or at least it doesn’t work for me). UI/UX isn’t that great either.

It’s slow as hell to load and as the other commenter said search is horribly slow. I’m not even exaggerating when I say I spent an hour waiting to load an email from a year or two ago.

Love tuta. Esp. the encrypted calendar. some parts Could use some love, but i pay to support that. I used posteo some time ago but found it very annoying in comparision.

I prefer it over gmail and outlook, but as others have said, it leaves a bit to be desired

i’ve been a tuta (paid) user for 3 years and im thinking of self-hosting or switching providers bc i now want to use a third party client

i want to check out mailo because they support custom domains and have catchall functionality and are in the EU (like tuta) but allow third party clients