It’s 2 in the morning, and you’re reading an incident channel: checkout is failing, orders are stuck, and support is starting to field angry messages from customers who can’t get past payment. After quite a bit of digging through the logs, you find the cause. It was a rejected payment call buried deep in thousands of entries. And you’re left thinking: this is exactly the kind of grunt work an AI agent should be able to take off your hands…
  • MagicShel@lemmy.zipEnglish
    112·
    1 month ago

    I use agents to run my troubleshooting steps while I do other things. The information it collects is valuable. It’s just smart enough to understand which flow of the troubleshooting playbook to run, but its explanation of what went wrong and what to fix is generally wrong. Like over 50% of the time.

    It’s a net time savings for me, but I still have to do all of the thinking work. I 100% agree that it is critical to use deterministic tools whether you are executing them or an AI is orchestrating them.

    • Solumbran@lemmy.world
      35·
      1 month ago

      It is not smart, it doesn’t understand anything, it’s just a random word generator and this insanity has to stop.

      How come people are so fucking dumb they can’t accept the idea of animals being sentient, but then they get thrown a few words at their face and they suddenly decide to attribute sentience to the random word generator?

      What a stupid world we live in.

      • MagicShel@lemmy.zipEnglish
        41·
        1 month ago

        Who is doing that? No one here. If you’re going to scold me for using a conversational word like “understand” then maybe don’t use the word “random” when it is not.

        • Solumbran@lemmy.world
          12·
          1 month ago

          Sure, and the existence of randomness itself is debatable. “Unreliable as fuck” could be a better description.

          “AI” as in machine learning to do, whatever, audio transcription or translation, recognising bird noises and whatnot, sure. It’s a tool, it’s not very useful yet but it could be in specific contexts. That kind basically stopped being developed a few years ago.

          Now generative “AI” and LLMs? Those are garbage. Anyone with a different opinion is deluded. Destroying the world and humanity for the sake of mass-producing trash slop? There is no “time and place” for that other than never and nowhere.

          And like, for fuck’s sake, anyone with a brain knows that when all the billionaires suddenly bet on something, it’s not something good.

          We went through the blockchain, through NFTs, now it keeps on getting worse and worse and yet people must be becoming dumber and dumber for falling for it again and again.